Security

Confidentiality and Privacy

The nature of QTC's work is under the jurisdiction of US Privacy Act of 1974, as well as the specific requirements of each client. We pride ourselves on our ability to maintain a variety of compliant security practices, and expect our examiners, their staff, and subcontractors, to do the same.

For more specific information regarding QTC's various security compliances, contact a QTC representative. Otherwise, a few important points from the Privacy Act are provided below:

Authorization and Consent

Examinees submitting a benefit claims application must authorize the benefit/employment agency to collect, process, and transmit, information on his/her behalf with those who have a "need to know" in order to process and adjudicate the claim.

Custodian of Medical Records

QTC is not the custodian of medical records because examiners conduct one-time examinations to evaluate, not treat, each examinee; therefore, there is to be no physician/patient relationship.

Disclosure of Medical Information

All requests for release of medical records should be referred to QTC. The Privacy Act prohibits you from disclosing any medical information to anyone, including the examinee, with the following exceptions:

• To those who have a "need to know" such as QTC personnel and the requesting benefit agencies
• Expressed authorization by QTC or the requesting benefit agency
• Any medical information that is life threatening in nature

Protecting Privacy and Security

• Use appropriate safeguard measures to ensure the privacy and security of examinee medical information.
• Investigate any alleged breach of the privacy and security of examinee medical information. Mitigate, to the extent practicable, any harmful effect resulting from a violation and prevent a recurrence.
• Promptly report to QTC of any violations of privacy and security of examinee medical information.