Examiner Lifecycle

QTC has carefully defined the examiner lifecycle documenting the entry points, orientation strategies, ongoing expectations, and deactivation.

Step 1: Recruitment

• Initiate request by a specific geographic need or an expressed examiner interest
• Prequalify examiner during an interview

Step 2: Credentialing

• Perform a thorough credential check for all prequalified examiners to establish necessary qualifications

Step 3: Orientation

• Provide orientation to become familiar with QTC's people, process and performance standards
• Undergo a mentoring period

Step 4: Active Status

• Place on active status following a mentoring period
• Give access to Provider Portal, a gateway to case information, appointments, and other information in a secure and electronic environment

Step 5: Deactivation

• Undergo brief deactivation process to adequately document and understand the reason behind the separation
• May involve a formal interview or brief questionnaire depending on the situation