Need to reschedule or cancel an appointment? No problem.
If you need to reschedule or cancel an appointment, contact QTC or the scheduling party immediately. Please remember that postponement of your appointment may cause a delay in the processing of your claim by your referring agency or suspension of any benefits you may be receiving.
Examinees who are referred to QTC, with a valid email address included in the referral will be sent an email to register for QTC's Examinee Portal. Once an account has been created, an email will be sent with a link to the login page.
Once logged into QTC's Examinee portal, you will be able to see future appointments including date, time, and location, as well as an appointment letter and any supplemental forms. You will receive notifications of upcoming appointments.
QTC is not the custodian of the records; therefore, we are prohibited from giving results to anyone outside of the VBA. Please contact a VA representative for information regarding obtaining copies of your exam results. A VA representative can be reached at 1(800) 827-1000.
For Veterans, travel will be reimbursed at a rate of 41.5 cents per mile for each appointment you attend. You will receive your mileage check within 5-7 days from the date of appointment. Active Duty Service Members are not eligible for mileage reimbursement. If you do not receive a check at the provider’s office and believe you are eligible, please contact a QTC representative.
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On the Road
Live in (state) and have difficulty finding transportation to your examination location? Click here to learn how to schedule your next appointment with the mobile medical clinic that will come to a location near you.