Welcome, Military OneSource Providers
Welcome to the Leidos Military OneSource provider community. We are grateful for the care, expertise, and commitment you bring to service members and their families, and we recognize the important relationships you have built with the individuals you support.
The expertise and dedication of our providers are essential to supporting the health and resilience of the military community. LQTC Health Services is committed to building lasting relationships with providers based on trust, collaboration, and responsive support. As we begin serving the Military OneSource program together, we look forward to partnering with you to deliver high-quality care and to strengthening a provider network that supports the evolving needs of those who serve.
The Military OneSource contract transitions to Leidos on July 1, and Leidos QTC Health Services begins managing the provider network that same day. We want you to feel informed, supported, and prepared. While transitions can create uncertainty, especially when clients, care plans, referrals, authorizations, claims, and system access are involved, our goal is to provide clear answers, reduce disruption, and support a smooth experience for both providers and participants.
Thank you for supporting the people behind the mission, because their resilience matters.
Transition at a Glance
Leidos QTC is working closely with program stakeholders to support a smooth transition for providers and participants. Provider communications, onboarding steps, system access information, and operational updates will be shared by our Provider Relations Team as they become available.
Please follow the guidance below until new instructions are provided.
Frequently Asked Questions
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Following completion of all onboarding requirements, credential verification, and government background suitability, providers will receive additional guidance outlining the steps for supporting continuity of care for established patients during the transition.
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Leidos QTC onboarding requirements, including fingerprints, background checks and credential verification, along with provider training and a Leidos security screening must be completed before providers can be granted system access.
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Following completion of the Leidos security process, providers will receive additional guidance regarding continuity of care for established patients, including any applicable instructions for appointments scheduled after June 24.
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Following completion of the Leidos security process, providers will receive additional guidance regarding continuity of care for established patients, including instructions for clients who are currently scheduled after June 24.
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Existing authorizations cannot be transferred to Leidos. Following completion of the Leidos security process, providers will receive additional guidance on the process for supporting continuity of care for established patients.
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The last day to provide services to Military OneSource participants under the current Accenture Federal contract, including providers contracted with Evernorth, was June 24, 2026.
Sessions scheduled with participants after June 24 should have been rescheduled to occur on or before then. Contact us at [email protected] if you have questions.
Key dates to note:
- June 25, 2026: ZoomGov.com account access may end as early as this date.
- June 27, 2026, end of day: Deadline to submit all participant documentation and CAR Forms through the SDS.
Claims associated with CAR Forms submitted after June 27, 2026 may not be eligible for reimbursement.
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Yes. Providers will receive access to the new provider portal after completing the required training.
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Providers should contact the Leidos Provider Relations team at [email protected] with transition-related questions.
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Participants will need a new authorization from Leidos to continue services beginning July 1, 2026. The Leidos Provider Relations team will continue to share information with providers throughout the transition period.
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Referrals under Leidos are expected to resume on July 1, 2026.
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Claims for services after June 24, 2026 will require new authorization numbers. Providers with active cases should contact the Leidos Provider Relations team to discuss continued service at [email protected]
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Leidos and Leidos QTC Health Services must establish new provider contracts for Military OneSource. Additional information about provider contracts and reimbursement will be shared as it becomes available.
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Additional transition updates will be provided by the Leidos Provider Relations team as soon as possible.
We’re Here to Support You
Your participation is vital to the Military OneSource mission. Leidos QTC is committed to building a strong, responsive provider network and to communicating with you clearly throughout this transition. We appreciate your partnership and look forward to working together.
If you have questions, please contact our Provider Support Analyst team at 1-844-782-7783.