Who We Are
QTC is the largest provider of disability and occupational health examination services. Our 40-year history has been marked by a focus on delivering high quality, technology-driven, exam solutions for our clients. QTC applies a customized, systematic operational workflow to administer evaluations, supported by innovative technology that achieves extraordinary quality, timeliness, and customer service goals.
What We Do
By consulting closely with each client, we become partners that will identify existing and forecasted program needs, while delivering a full suite of employment-focused medical examination and diagnostic testing services. QTC offers a complete one-stop shop for medical, disability and occupational health services. Since 2000, we have conducted approximately 9 million physical examinations and reports.
How We Do It
QTC’s proprietary technology automates the examination workflow and provides clients with real-time access to case information, tracking, and reporting. Our network is supported by more than 1,000 experienced clinical, corporate and operational associates, and more than 90 clinic locations that include physicians, registered nurses, licensed vocational nurses, medical assistants, phlebotomists, radiographic technology technicians and various ancillary support personnel.
Services
We apply a customized, systematic operational workflow to administer independent medical examinations and associated services. This workflow is supported by a secure information technology and achieves extraordinary quality, timeliness, cost-effectiveness and customer service goals. We believe in efficiency which is why our business is based on a one-stop shop approach. We provide the following:
- Vision services and tonometry
- Population health screening, surveys, and surveillance
- Wellness services
- Health promotion
- Immunization / vaccinations
- Diagnostic and laboratory testing
- Occupational health
- Medical consultation
- Medical record/peer reviews
- Force health protection services
- Independent medical evaluations
- Functional capacity evaluations
- Disability, medical, and psychiatric evaluations including PTSD and TBI
- Disability retirement examinations
- Compensation and pension examinations for Veterans
- Military disability examinations, such as Integrated Disability Evaluation System, Benefits Delivery at Discharge
- Military accession and separation examinations
- Physical examinations: periodic, pre and post-employment, and fit-for-duty
- Specialist examinations
- Dental examinations
- Audiometry and hearing evaluations
Customer Focused
We focus on the little things so that every step of our process is cared for and meet with the highest of expectations.
We cover:
- Appointment setting
- Individual and organizational follow-up
- Document supply and distribution
- Case study and tracking
- Quality assurance review
- Report delivery
- Technology and support
- Transcription
- Data entry and system interfaces
- Scanning and indexing health records.
Clients
We deliver services to customers in the private sectors; federal, state, and local government agencies; as well as the individuals (examinees) they serve.
Our partial client list includes:
- U.S. Department of Veterans Affairs
- U.S. Department of Labor
- U.S. Railroad Retirement Board
- U.S. Department of Health and Human Services, Federal Occupation Health
- Department of Justice
Leadership Team
Our Commitment to Privacy and Cybersecurity
At QTC we take our responsibility to protect our customers’ data very seriously and are committed to protecting the privacy and accuracy of your confidential information. We apply industry-leading standards that align with the NIST Cybersecurity Framework (CSF) and NIST SP 800-171 (Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations) to protect your confidential information.
Following this risk-based approach, QTC performs an annual IT Controls risk assessment. QTC uses the results of this risk assessment to identify opportunities for improvement of existing IT controls and promptly implements any IT Controls needed to meet applicable industry, state, and federal laws and regulations. These regulations may include the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rules as issued by the US Department of Health and Human Services (HHS) or any other laws that apply to our handling of your personal information.
QTC’s environment is protected with enterprise-grade security, including industry-leading security appliances. These appliances protect customer data from attacks targeting internet-facing applications and the underlying infrastructure.
Internal auditors and independent third-party assessors perform continuous IT and Cybersecurity risk assessments using the NIST 800-37 Risk Management Framework to maintain an Authorization to Operate (ATO) from various Federal Government Agencies. We also perform assessments of our IT and Cybersecurity measures in connection with meeting our obligations under the Sarbanes-Oxley Act. In adherence to these regulatory requirements, QTC’s IT General Controls for financial systems are evaluated by external auditors to ensure our systems’ security, availability, and processing integrity are operationally effective.
QTC’s environment is continuously monitored by our Security Operations Center (SOC). Our IT professionals and the Computer Security Incident and Response Team (CSIRT) are organized to coordinate, contain, eradicate, and recover from computer security incidents and coordinate customer notification. Furthermore, our Data Center partners utilize an independent, third-party cyber security firm that performs annual SOC 2 Audits for security compliance.